Returns & Refunds Policy
EMBROIDERED SHIRTS RETURNS & REFUNDS POLICY
- All embroidered shirts are final sale. They can not be returned unless the product is incorrect or damaged by size, color, fabric, or thread.
- For returns email firstname.lastname@example.org and request Return Authorization Label within 24 hours days of receiving your order.
Next steps for returning:
- Email email@example.com for Return Authorization Label stating reason for return with photos showing how product is damaged and/or incorrect within 24 hrs of receiving order.
- Retrieve label.
- Print label.
- Put product in original packaging (we are reducing waste over here!)
- Send package to address on label.
Refunds will be issued only for damaged items.
- Please email firstname.lastname@example.org within 24 hours of receiving order.
- A full refund will be sent to you when the order is received by our sales team.
- An email will be sent to you when the returned product is received by the sales team.
All of our products go through a quality audit before being shipped to our valued customer. If you receive a product that is damaged, please contact email@example.com with subject line REPAIR within 24 hours of receiving order as we value quality customer service.